--- Technical Account Manager --- SocialClicks, a rapidly growing International Ad Tech leader in cloud software is looking for a sharp and customer oriented account manager to join our team. Join us to see how cutting- edge technologies are solving real business problems! Responsibilities: • Onboarding, training and troubleshooting for our clients using the SaaS Platform • Nurturing and growing accounts by proactively looking for ways to improve clients performance and by cross selling across the SocialClicks product lines • Building and maintaining communication and rapport with our customers • Troubleshooting client issues while providing outstanding service on our Support Desk • Monitoring and analyzing performance data to understand the goals and results of the advertising campaigns run by the companys clients along with a strong written and verbal ability to communicate the results • Technical and strategic advising based on a deep understanding of Facebook advertising and the SAAS platform. • Keeping up to date with Facebook and advertising industry developments • Availability to be on call for major client issues for the Support Desk during off business hours such as the weekends מיקום: רמת החייל, תל אביב יפו, ישראל דרישות התפקיד: • At least 2 years of experience as a B2B account manager • Great personal relationship building and troubleshooting skills • Ability to evaluate performance metrics, observe trends and draw correct conclusions. • Superior time-management and organizational skills • B.A. from an accredited university or college • Fluency in English. Additional languages are a plus
Posted on: Mon, 27 Oct 2014 10:55:38 +0000
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