** Customer Services Coordinator - Fordham - £22k ** On behalf of this fantastic organisation just outside Newmarket, I am looking for a Customer Services Coordinator to join the team. The focus of this role is on delivering world-class customer service in a fast-paced environment and to assist in growing the business. Your key tasks will include: - Handling day-to-day customer enquiries - Management of orders through the supply chain - Artwork co-ordination - Liaising with other departments/suppliers to meet customer requirements - Inventory/stock management and associated forecast analysis - Complaint reporting - Offering pro-active resolutions to challenging situations The ideal candidate will be familiar with Microsoft Office with a working knowledge of SharePoint or a similar CRM package. Candidates that have had exposure to a manufacturing environment are particularly welcomed to apply for this position but this is not essential. You will be caring, challenging, trusted, responsive and tenacious with a proven track record of performing at a high level in a fast paced customer service environment. If you think this sounds like a match for your skills and experience, please contact [email protected] for a full job description and more information on this brilliant opportunity.
Posted on: Tue, 27 Jan 2015 10:16:18 +0000
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