(PUSAT KHIDMAT ADUAN PENGGUNA NASIONAL) (NATIONAL CONSUMER COMPLINTS CENTRE) 833117 P Sila catatkan rujukan kami apabila berhubung [TANPA PRASANGKA / WITHOUT PREJUDICE] ( NCCC ) Our Ref : NCCC/ 2492 Date : 2 May 2013 Hong Leong Bank Berhad Level 2, Wisma Hong Leong 18. Jalan Perak 50450 Kuala Lumpur ( Attn : Lim Shu Huey ) Manager, Service Quality Management Dear Sir (Complainant : LIM KAI CHOOI) (Respondent : HONG LEONG BANK BHD) (Product/ Service : PERSONAL ACCOUNT) Reference is made to above and letter dated 22.10.2012 attached herewith. We have been informed by the complainant that he has been constantly in contact with you and is desirous to receive an official reply in regards to the 5 questions posted to you as per the attached letter. Please refer to item 5.1-5.5 in the attached letter for your reference. The complainant in this case has informed us that he wants your good company to reply to him as soon as possible for his further actions. A reply from you on these questions would lead to a prompt and amicable solution. We look forward to an official reply from you within 7 days from the receipt of this letter. Your cooperation in this matter would be highly appreciated. Thank you Yours faithfully, ( RAVIN KARUNANIDHI ) ( DEPUTY DIRECTOR ) ( NATIONAL CONSUMER COMPLAINTS CENTRE ) cc: (Association of Bank Malaysia) (Bank Negara Malaysia) ( FMB ) >>>>> ( Complainants ) No. 1D, Bangunan SKPPK, Jalan SS 9A/ 17, Sg Way, 47300 Petaling Jaya, Selangor Darul Ehsan. Tel: 03-7877 9000, 7874 8096 Fax: 03-7874 8097 E-mail: [email protected] ( nccc.org.my )
Posted on: Tue, 25 Jun 2013 16:55:34 +0000
Trending Topics
Recently Viewed Topics
© 2015