#Pasadena #NowHiring #HotJob #CustomerServiceRepresentatives Job Title: Customer Service Adviser Job Site: Pasadena, TX 77505 JP # 6981060 For more information visit workintexas or call (713) 576-2580 As a Customer Service Advisor you will sell tires, tire related services and mechanical services. Responsible for assisting the customer, in compliance with company policies and procedures in selecting the appropriate services and products necessary for the safe and efficient operation of the customers vehicle. This position will exemplify the highest level of customer service and professional integrity. RESPONSIBILITIES: Exceed performance standards for tires, tire service, mechanical service sales and margin. Achieve a thorough knowledge of all products, services, warrantees and maintenance issues. Keep up to date through training and vendor publications. Adhere to National Tire and Battery policies and procedures. Handle special orders as requested. Maintain a customer tickler file to use as a future sales tool. Make customer calls daily. Assist other sales or service associates as needed in an effort to exceed our customer’s expectations. Help maintain the appearance and cleanliness of the building and perimeter areas. Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking. Maintain showroom merchandise. Follow all safety practices as outlined in policy and procedures. REQUIREMENTS: A history of successful sales experience. Exceptional customer service skills and a highly motivated, dynamic personality. Strong telephone, verbal and written communication skills. Experience in selling tires, tire related services and/or automotive services highly desirable. Goal oriented with the ability to meet productivity objectives. Ability to work a flexible retail schedule including weekends. Must have valid in-state Drivers License.
Posted on: Fri, 31 Oct 2014 16:03:07 +0000