*Random Thought* we should REALLY have the UTMOST compassion for the elderly. Yall may see me fuss about citizens when it comes to customer service, but I honestly DO try to put myself in their places - ESPECIALLY when it comes to the elderly, who may just be calling for conversation because no one comes to visit or calls them. THEIR phone calls have TRULY taught me patience, because I cannot bring myself to cut them off (well, I HAVE to draw the line after like 20 minutes - lol) when they are venting to me as I envision my OWN grandmother calling for service: "Yes Mrs. Henderson, I DO agree that it is a "damn shame" that the house next to you is STILL standing after ten years, however my OWN grandmother has been in the SAME position so I personally cannot do anything to speed up the process.... Yes Mrs. Henderson, those children are NOT acting the way that they did ten years ago... Yes I AGREE Mrs. Henderson - back in the day we DID look out for each other.... Yes Mrs. Henderson .
Posted on: Sun, 21 Jul 2013 15:25:20 +0000
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