[Update on the Runtime, Hackshield and Website Error] Dear Maplers, We apologise for the delay. We have been checking on this issue and have made a few tweaks. After which we received feedback that some of you had their issue resolved. However, there might still be some you who are still facing the same issue, especially those who are using the telco Singtel. So those you who are still facing the same issue, you might want to try this temporary solution first: 1)Go the Control Panel. 2) Click Network and Internet, then Network and Sharing Center, and click Change adapter settings. 3) Select the connection for which you want to configure Google Public DNS. For example: To change the settings for an Ethernet connection, right-click Local Area Connection, and click Properties. To change the settings for a wireless connection, right-click Wireless Network Connection, and click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4) Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties. 5) Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window. 6) Click OK. 7) Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference. 8) Replace those addresses with the IP addresses of the Google DNS servers: For IPv4: 8.8.8.8 and/or 8.8.4.4. Meanwhile, we will continue to work on a permanent solution for those maplers who are still facing the same issue. -MapleSEA Adminstrator
Posted on: Sun, 14 Dec 2014 14:32:14 +0000
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