@at&t, AT&T , AT&T Stadium , AT&T U-verse your customer service sucks. imagine the rage when u ask the CSA to review your account and no mention has been made of the agreements you and a previous at&t arrangement you had agreed to or settled on and are told theres no record of any such transaction AGAIN! some poor slob has to pay yhe consequence of some other CSAs shotty work effort. Soon i will be closing my account . i cant believe your (AT&T) audacity .charging me for texts after three conversations re this matter in as many years. u continue to sneak your charges by paperless billing and my no access to the internet. im gonna fix your ass. i am disgusted with you.i was on hold for an hour. waiting to speak with a supervisor AGAIN. u cut me off ? and never got back. ?promise me credit that never came. several years worth.i waste my breath .they make arrangements that never see the light of day. i am supposed to police them from adding things changing rates .disgarding any agreements. they run with my email which i never instructed them to use. People have better things to do then check up on you and your bogus charges. there needs to be a phone police. . hope u get shut down. .. On 09/22/14, AT&T wrote: @@@@@@@@@@@*Req’s activating a new line of qual. svc on a new smartphone purchased w/AT&T NextSM. contact us wait hours get no satisfaction. no assistance . let overcharges accrue...that is at&t read between the lines as theyre gonna screw you. cant send pics or texts never could with this phone. and who wantsbto call these people? not I....gonna end up with no phone as i can not take them toying and messing with my money and my mind. how do they stay in business? by ripping people off i would definitely say. This is an AT&T promotional email. If you do not wish to receive future email offers from AT&T containing information about products and services we think you will be interested in, click here to unsubscribe. Bill Credit Offer: Ends 9/30/14. New lines only, excludes upgrades. Must purchase a new smartphone via an AT&T NextSM installment agmt & activate it on a new qual. postpaid line of wireless service. Excludes GoPhone, Lifeline, Residential Wireless and select discounted plans. Must be active & in good standing for 45 days. Credit recd w/in 3 bill cycles. May not be combinable w/other credits, discounts and offers. AT&T NextSM: Tax due at sale. If wireless service is cancelled, remaining device balance is due. Limit 4 financed devices per consumer wireless account may apply. Avail. at select locations only. Visit att/next for details. Return/Restocking: Restocking fee up to $35 may apply. Gen. Wireless Svc Terms: Subject to Wireless Customer Agmt. Credit approval reqd. Coverage & svcs not avail everywhere. Other restrs apply & may result in svc termination. Other Monthly Charges/Line: May include taxes & federal/state universal svc charges, Reg. Cost Recovery Charge (up to $1.25), gross receipts surcharge, Admin. Fee & other govt assessments which are not govt reqd charges. Offer subject to change and may be discontinued at any time. Visit a participating store or att/100credit for promo details. ©2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. All other marks contained herein are the property of their respective owners. AT&T, 1055 Lenox Park Boulevard, Atlanta, GA 30319
Posted on: Tue, 23 Sep 2014 12:16:11 +0000
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