will never use United!!!! Have you all heard about this awful - TopicsExpress



          

will never use United!!!! Have you all heard about this awful story?? United PetSafe almost killed my Greyhound on July 3, 2013 on our flights from San Diego to Boston. My dog and my cat were never allowed out of their crates, even though I had paid extra for a Safety Stop in Houston. They were never given water nor food, nor allowed to relieve themselves for 15.5 hours! They were NOT transported in an air conditioned PetSafe van, as promised in Uniteds marketing materials and as promised on the phone and at the airport. The baggage handler kicked my Greyhounds crate, as she tumbled around in the crate, across the tarmac six times, to push her under the wing of the plane and they left my dog and cat under the wing of the plane in Houstons stifling heat. I have video and pictures proving this. The temperature on my phone was 91 degrees in Houston, it had to be at least 100 degrees on that tarmac. My pets were finally put in the cargo where ...See More
Posted on: Sun, 24 Nov 2013 06:01:53 +0000

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