3 Effective and Underutilized Customer Retention Methods - via WinTheCustomer.Management consulting firm Bain and Company found in a 2013 study that it is 6-7 times more expensive to gain a new customer than it is to keep an existing one. Smaller companies generally don’t have the resources to reach large markets in the way large multinational corporations do. But there are other, affordable methods of customer retention that […]WinTheCustomer. is a premier customer ser... ow.ly/2zaZ8A
Posted on: Sat, 17 Aug 2013 22:32:33 +0000