4 Things to Remember When Answering Your Business Phone: 1. - TopicsExpress

4 Things to Remember When Answering Your Business Phone: 1. Answer quickly! 2. Provide a friendly greeting 3. Establish the caller’s needs 4. Before hanging up:- The most important thing to remember before hanging up the phone is to repeat important information. If a sale was made, repeat the order. If an appointment was booked, repeat the date and time, and also give directions to your shop or office if necessary.

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