7 Important Development Areas for Cross River Revolution III Public Service Delivery A public service is a service which is provided by government to people living within its jurisdiction, either directly (through the public sector) or by financing provision of services. The quality of public services is an important determinant of the health of an economy. Public perceptions of the public service as well as public servants’ and business owners’ assessment of the strengths and weaknesses of public service delivery are invaluable for the design of policies and strategies to improve governance and the provision of government services generally. The quality of public policies inevitably impact governments ability to deliver quality services to citizens. By and large the level of satisfaction with the services provided by public agencies in Nigeria is poor. Within such a poor service delivery context, a lot needs to be done to ensure quality public service delivery in the state. Beyond incentives to encourage productivity from civil servants, the need to provide training and retraining of staff cannot be overestimated. The present administration has done much to ensure the repositioning of the state’s civil service and succeeding administration must build on the successes achieved. Cross River Revolution is committed to effective public service delivery in the state by building the capacity of public servants and improving working environment in the public sector. To be part of the development of the state, join the revolution today! https://facebook/groups/391328277667654/ Twitter: @crossriverrev BBM Channel PIN C00463407
Posted on: Fri, 04 Jul 2014 08:42:26 +0000
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