A Little note for anyone who is looking for assistance when canceling their tickets. The below details may prove to be useful. -------------------- NATIONAL EXPRESS COACHES -------------------- How do I cancel my ticket? Tickets booked online: Please call us on 08717 818178* (0044 8717 818178 from overseas) Tickets booked by telephone: Please call us on 08717 818178* (0044 8717 818178 from overseas) Tickets booked in person: Please return to the point of purchase. If you need further advice please call us on 08717 818178* (0044 8717 818178 from overseas) Important: Refunds are not available on all tickets. Please check the terms and conditions which apply your ticket(s) carefully before contacting us. Terms and Conditions can be found in your confirmation email. *Calls cost 10p per minute plus network extras. Our lines are open 24 hours a day, 7 days a week -------------------- VIRGIN TRAINS -------------------- How do I cancel my ticket? Tickets booked online: Give our Refunds Team a call on 0844 556 5650 Tickets booked through telesales: Give our Refunds Team a call on 0844 556 5650 Tickets booked in person: To claim a refund, please go to the station you purchased your tickets from. And please remember that e-tickets and Advance tickets are non-refundable. If you having any difficulties, or are unhappy with the type of ticket you were sold, please contact our Customer Relations team on 08450 008 000 -------------------- LONDON MIDLAND TRAINS -------------------- If your tickets are unused due to disruption, where there was not a following service within a reasonable amount of time, you can apply for a refund within 28 days of the expiry of the tickets. If the tickets are unused for any other reason a refund on them will incur a £10 administration fee unless otherwise stated. To get a refund please follow the instructions below. Please note we will need your original tickets (not copies): For tickets bought at the station you can apply for a refund at your local station or write to: London Midland Refunds, PO Box 4323, Birmingham B2 4JB For tickets bought online at londonmidland please logon to your online account and fill in the relevant form and send it back to London Midland Refunds, The Business Park, Laurencekirk, Aberdeenshire, AB30 1AJ For tickets bought over the phone please write to: London Midland Refunds, PO Box 23972, Edinburgh, EH3 5DA If you simply want to make the journey on a different day or at a different time, most tickets can be amended before the date of travel (on payment of the administration fee and any difference in fare). Please check the terms and conditions relating to your fare though, as you cannot make changes to (or get refunds on) certain tickets. Hope this helps! ~Snow
Posted on: Mon, 29 Jul 2013 10:13:29 +0000