A TANGLED WEB: Airline reasoning behind hidden fees does not fly 09 MAY 2014: US carriers tried and failed to block a federal rule making them tell passengers up front the full cost of airfare, including government taxes and fees. Now, theyre trying another route, asking Congress to do what the Obama administration and the courts refused to do - roll back the law. A bill in Congress would allow airlines to return to their old way of doing things, which was to emphasize in ads the base airfare - the amount airlines charge passengers to fly - but reveal the full price including taxes and fees separately. Its backed by a bipartisan group of 33 lawmakers led by House Transportation and Infrastructure Committee Chairman Bill Shuster, R-Pa. A gift to the airlines Before the Department of Transportation put its regulation in place two years ago, airlines and ticketing services would typically display the lower base fare in large type, and taxes and fees in small print. Consumers shopping online often werent shown taxes and fees unless they scrolled to the bottom of the web page, or clicked through several pages after selecting a flight. The bill, supported both by the airline industry and by its pilot and flight-attendant unions, is moving through the House at Mach speed. It was introduced in March and approved by the transportation committee a month later without a hearing and by a voice vote, which means there is no record of who voted for or against it. The committees entire discussion of the measure lasted 9 minutes. The bill is “a gift to the airlines, said Rep. Jerrold Nadler, D-N.Y., a transportation committee member who said he voted against it. “What youre going to see is $200 for the airfare, and then youre going to be shocked when it turns out to really be $250, he said. “Its misleading to the consumer. Its just dishonest. Airlines say they should be able to able to advertise their fares the same way hotels, car rental agencies and other businesses do - by advertising the price of their service and adding in taxes and fees before the final purchase. Consumers are better served, Not. “Consumers are better served when they can buy airfares like they buy any other product, said Sharon Pinkerton, senior vice-president of Airlines for America, which represents major carriers. “I think whats confusing is to have airfares treated differently. No it isn’t. What’s confusing is to think you’re buying a flight at one price and then find when the dela is done you owe a considerable amount more in “fees and taxes.” The measures supporters also say the industry is overtaxed. They want airlines to be able to break out taxes and fees so that consumers can see how much of their ticket price goes to the government. The industry says taxes are about 21 per cent of a typical $300 round-trip domestic ticket. But what about those pesky “fees?” The rush left no time for consumer input, their advocates say. Quick passage through Congress “Were very concerned a piece of legislation that can have such a broad effect was moved through without any consultation. I was just shocked by this, said Bill McGee, an aviation consultant for Consumers Union. He said the title of the bill, The Transparent Airfares Act, smacks of Orwellian doublespeak since it would make airfares less transparent by allowing airlines to conceal the full purchase price. Transportation Department officials say airlines are free under current rules to spell out taxes and fees so long as the full price is more prominent. The fight over how to present fares is part of an ongoing clash between airlines and the administration over passenger rights. During President Barack Obamas first term, the Transportation Department issued several far-reaching aviation consumer regulations, beginning with a ban on so-called “tarmac strandings in which passengers were cooped up in planes for hours, sometimes in miserable conditions. Other recent regulations include allowing passengers to cancel reservations within 24 hours without penalty, tougher requirements for compensating passengers denied boarding because of overbooking and bag fee disclosure requirements. Against airline resistance, the administration issued its airfare disclosure rule in 2012. Several airlines, supported by their trade group, sued in federal court to overturn it, but the court sided with the government, and the Supreme Court refused to hear the airlines appeal. The department is at work on another round of rules that would require airlines to disclose some add-on fees when they advertise fares. Since 2008, airlines have been unbundling fares, charging for many services that used to be included in the ticket price. Fees vary by airline, but passengers may now be charged extra for an assigned seat, early boarding, a meal, curbside check-in or carry-on bags, among other services. “I am fed up with the hidden fees and the misleading advertising of prices, which makes it difficult to compare rates, one frequent flyer wrote the Transportation Department. “Im tired of being at their mercy. Lobbyists and big money Airlines for America has stepped up its Washington lobbying since Nick Calio, the top White House lobbyist under former President George W. Bush, took over as its chief in 2011. Sean Kennedy, an Obama White House lobbyist, joined the association last year. Thirty airlines spent nearly $30 million on lobbying and employed213 lobbyists last year, according to the political money-tracking website OpenSecrets.org. Shuster has received $64,900 in airline contributions so far in this election season, making him the top congressional recipient of airline contributions. Hes also received $22,500 from air transport unions. Other sponsors of the bill were also among the industrys top recipients. “The chairman receives support from many constituencies because they support his agenda, not the other way around, said Shuster spokesman Jim Billimoria. Opposition to Shusters bill is beginning to surface. On Monday, Sen. Robert Menendez, D-N.J., introduced opposing legislation that maintains the existing regulation and doubles the penalty for violating it. JustTravelDeals.ca
Posted on: Fri, 09 May 2014 20:59:57 +0000
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