A company (at800) will shortly be carrying out upgrading work for 4G mobile services in the area. At800 are sending postcards to Moray residents who might be affected to inform them that new 4G masts operating at 800 MHz may soon be activated, and that there’s a very small possibility these new mobile signals may disrupt Freeview TV signals. If viewers experience any new problems with their Freeview, such as pixelation, loss of sound or channels, staff at the company can help. The postcards encourage any viewers who think they might be affected to contact them, either via their website at800.tv, or by phone on 0333 31 31 800 (best from mobiles) or 0808 13 13 800 (free from landlines). They can then check whether the issue might be due to 4G at 800 MHz, and if so, resolve the problem. Please do not call Moray Council. For residents in buildings with a communal aerial system - where the antenna or aerial is not their responsibility - at800 provides landlords or property managers with support to resolve the problem. Television received via cable or satellite is not affected.
Posted on: Thu, 04 Sep 2014 12:30:23 +0000
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