A woman with a walking disability asks where she can find an item, after not seeing it on the shelf: Market Basket: any single employee would look for her and bring it to her. Their current task or department doesnt matter. Thats the Market Basket way. Shaws: gives her several possibilities of where it might be and then says, I have to put this load away... when she asked for the employee to help. This was one of several disappointments my mother received, in several departments, at Shaws today. I am so disgusted. The manager did attempt to make it right, but nothing will help the pain shell need to endure from the extra standing, walking, and waiting she went through. I swift reminder of just how good we have it at Market Basket.
Posted on: Fri, 01 Aug 2014 15:52:08 +0000