ATTENTION: BUSINESS STUDIES GRADUATES JOB OPPORTUNITY: Client Liaison Officer Remuneration: R10000 - R12000 per month Cost to company Benefits: MA, Prov fund cont Location: Cape Town, CBD Education level: Matric Job level: Mid Job policy: Employment Equity position Type: Permanent Reference: #NJ Job description EE/AA position Requirements: -Matric - essential -At least two to three years corporate reception experience -Very well spoken in English and Afrikaans -Computer literacy in Excel, MS Word -Must be a South African national -Self motivated and proactive -Able to work well under pressure -Strong administration skills and ability to run the front of house -Smart and well presented -Maintain a high standard of customer service Main responsibilities: -Answering the switchboard timorously -Ensure prompt, professional, efficient and courteous reception of both internal and external clients -Demonstrate high energy levels and provide consistently high levels of client service, in accordance with the organisations standards -Ensure that there is clear communication of the arrival of external clients and that internal clients are informed promptly -Remind relevant internal clients about waiting clients and communicate to the client if there is a delay -Seat clients in the reception area or in relevant meeting room/s and offer client(s) refreshments while they are waiting -Attend to requests from clients speedily (such as faxing, photocopying, etc.) and provide information clearly and courteously -Ensure that refreshments are delivered timeously to meeting rooms, following up with catering staff if necessary -Keep abreast and conversant of all meeting rooms and technology functionality -Proficiently manage all meeting rooms – troubleshoot and provide solutions to problems as and when they arise (double bookings, etc.) -Keep Frontline area and meeting rooms neat and tidy at all times -Oversee the cleanliness of the restrooms. Ensure that all required supplies are in place -Ensure supply of marketing brochures and stationery supplies to meeting rooms -Establish and maintain relationship with clients -Perform switchboard duties and responsibilities when required -Manage the daily cost allocation of telephone calls to correct individuals and or matter numbers -Handle deliveries and collections as appropriate -Provide support during events as required -Perform other related duties as reasonable requested. All CVs will be deleted. Only telephonic applications will be considered. If you meet all the requirements phone Nathier from Drake International on 021 425 3300 during office hours.
Posted on: Mon, 15 Dec 2014 10:00:00 +0000
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