Actual chat I just had with the mediacom Chat representative... Mediacom Chat: I will connect you with a live agent who can help you. Please wait. Sittie has entered. Sittie: Hi, Brian j. Welcome to Mediacom Chat. Sittie: How are you today? You: Hours of dagsboro location please. Sittie: Can you tell me more about your concern, please? You: My concern is that I cannot find the hours of the dagsboro location. Sittie: Alright. Sittie: You mean, you want to know what time is it in Dagsboro? You: No, thats not what I mean. Sittie: Can you tell me what do you mean, please. You: What time is your dagsboro, delaware office open today. Sittie: I see. Sittie: I would be more than happy to check on that for you. Just give me a moment while I pull up your account. Sittie: Please provide me the phone number associated to the account, please? You: No. Sittie: I understand. Sittie: Please check it here instead, mediacomcable.net/site/about_local.html You: That link DOES NOT have hours of operation... thats why Im asking you. Sittie: Can I have your complete service address listed in the account, please? You: No. Sittie: How about the Zip code. Please provide for me to check it here. You: I9947 Sittie: Thank you. Sittie: As I can see here, they are open Monday-Friday: 8:30am-5pm ET and Saturday: 9am-12pm ET. You: Now was that so hard? Sittie: I do apologize, however, it will be easier to check with information given. You: If mediacom would put actual information on their website, I wouldnt have to ask. Bye.
Posted on: Wed, 05 Mar 2014 22:27:45 +0000
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