Actual conversation with The Rooster owner: Me: Are you - TopicsExpress



          

Actual conversation with The Rooster owner: Me: Are you close? Owner: Yes, we are. Me: At what time you are supposed to close. Owner: Usually (Wrong answer, operations hours are operations hours, no usually, normally or but!) at 10:00pm. Me: But is 9:30! (Holding my temper since Im literally starving). Owner: Slow night, we close (and theres a payroll of 4 employees generating expenses). Me: Do you realize this is how you loose clients? Inconsistency. Owner: (Not amused by my lecture) Yes. Me: And I drove all the way from Caguas to come here.. Owner: (Who at this precise moment should be able to graciously do a service recovery....looks impatient). Oh. Me: .......Ok. (Since Ive been accused of humiliating people decided to behaved as a lady) Me fui del lugar con una eleganciaaaaaaaaaa. No more battles, I give up!
Posted on: Mon, 31 Mar 2014 02:09:31 +0000

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