All we can say is thank you!... Greetings from a very satisfied - TopicsExpress



          

All we can say is thank you!... Greetings from a very satisfied (and warm) customer up here in Denver, PA. I keep wanting to let you guys know how thankful I am but never got er done! Now for a quick history of my 16 yr. old heat pump which finally bit the dust last Dec. 2013. Well i already was on your client list , I had a service visit in 2011. So my pump outside was not running at all. It just made a helpless clicking sound. I called the local heating and air co. here in East Cocalico and she said no one will be over to take a look till the following afternoon. I took a glance at the big yellow chart on my basement heat and placed a call right off to Onehour. By the way it was a few years ago I began noticing your colorful bright yellow vans!. It worked ONEHOUR was perfect for me. I dont want to bore you guys and just ramble on & on so Illl rap it up. Onehour showed up 2 hrs after my call , amazing ! The service man discovered some real serious issues with my old system. I was glad to hear the honest truth from the technician who gave me the facts and he went ahead and placed a call to your sales rep who arrived 45 minutes later in a bright yellow Ford Focus. Both men sat with me in my basement for at least 90 minutes hearing one another out which I needed at the time. Should I keep dumping good money into bad heat or go for a brand new modern system. the whole time they were here they just felt like family and I completely trusted them. So .. by the very next morning your yellow vans appeared and everything was installed by 11 am!!! My new Amana has not missed a beat since I got it seeming happy to get me through the bitter cold snaps silently and efficiently! So I am totally impressed by your company in the swiftness of action, the straight talk and the feeling that I got just the perfect heat pump for my house and no body else could sell it to me and install it all so quickly for the price!!!!!!! Thank you thankyou and thankyou!! Sincerely, David J. (Denver, PA)
Posted on: Mon, 27 Jan 2014 11:00:01 +0000

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