Although we are still experiencing significant delays via all communication channels, including Facebook direct messages (currently over 300), we do want to thank everyone for their patience and state that Reseller servers should all be functioning normally. If any issues persist, please submit a support ticket via portal.hostgator or reach out to us here via direct message, although again responses will be delayed while we work to return to our normal response times. While we do our best to reply to comments on our Facebook wall, it remains not an official support channel and thus we ask that you direct message us for technical assistance. We will continue to work around-the-clock responding to messages until we have addressed all issues.
Posted on: Tue, 04 Nov 2014 16:54:35 +0000
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