American Guardian Warranty Services, Inc. American Guardian Warranty Services, Inc. is THE WORST warranty service I have ever dealt with. My 2010 Volkswagen CC Sport has been in and out of the shop since JULY 3RD! The first time I brought my car into Volkswagen they denied services, my car is having the SAME ISSUE and is at a "cheaper mom and pop shop" and now it is APPROVED. At first I was pleased that I was approved but I was then told I would still have to pay for half of the bill. The warranty will cover a fuel pump but not a fuel filter????? I spoke to the manager DICK and asked if he would change his fuel filter if he was changing the pump, his response "YES OF COURSE" explain that....?? He also HUNG UP THE PHONE WHEN I TOLD HIM THIS IS TERRIBLE CUSTOMER SERVICE!!!! Not only has my been in the shop, I also have had to rent cars so that I can work since I am in medical sales and WORK FROM MY CAR!!!!!!!!!! Since my car is having fuel issues it becomes VERY dangerous and because I drive ALL DAY LONG on the highway it is putting my life at risk. What happens if I break down in the middle of interstate 95, will you then listen to my concerns???????
Posted on: Fri, 26 Jul 2013 19:36:30 +0000