An excerpt from an email conversation with the Help Desk of a - TopicsExpress



          

An excerpt from an email conversation with the Help Desk of a major auto parts stores website. By reviewing all the conversation I see we have exhausted all our common causes for site issues. Ill forward this email to or web IT guys for comment. But I also need to say the site is and has been functioning well in the time period you mentioned and we continue to see thousands of visitors and orders being placed. We are not seeing other similar complaints. If our IT has a suggestion we will contact you. I was all set to be impressed, until I go to the 3rd sentence. Thats where it looks like it changed tone, from This is a tough one, but we will figure it out, to Dude! That isnt on the cheat sheet. The site hasnt crashed, so you must be making this up.
Posted on: Thu, 13 Mar 2014 17:37:28 +0000

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