An initiative conceptualised by Indian goverments Department of Electronics and Information Technology to enable delivery of public services electronically through the mobile platform has been given a United Nations public service award. Mobile Seva, a nationwide initiative conceptualized, funded and implemented by the Department of Electronics and Information Technology (DeitY), is among the second place winners of the 2014 UN Public Service Awards, along with Bahrain, Brazil, Cameroon, Republic of Korea and Spain. The vision of Mobile Seva is to mainstream mobile governance in India as a new paradigm for e-delivery of public services through mobile devices. It leverages the massive penetration of mobile phones in India to substantially enhance access to electronic services, especially in the rural areas. It benefits the poor, illiterate, disabled, elderly, and the women in accessing e-governance services as access to mobile phones is much higher in these segments of the population as compared to access to the internet. The main objectives of the initiative are to be a one-stop solution for all mobile-based public service delivery needs through mobile-based channels, including SMS, voice/Integrated Voice Response System and mobile applications, a statement said.
Posted on: Tue, 24 Jun 2014 04:05:29 +0000
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