Appropriate Uses Allows the observer to view what users actually do in context. Direct observation allows the investigator to focus attention on specific areas of interest. Indirect observation captures activity that would otherwise have gone unrecorded or unnoticed. It should be noted that observation can be obtrusive and subjects may alter their behaviour due to the presence of an observer. Co-operation of users is vital, so the interpersonal skills of the observer are important. Notes and videotapes need to be analysed by the note-taker, which can be time consuming and prevents the task being split up for analysis by a number of people.
Posted on: Thu, 11 Dec 2014 10:49:21 +0000
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