At age 15, John G. Sattler got a job at Eckhardt’s department store on Broadway. His wage was $3/week. His first solo business venture was a one-man shoe store, located only a few feet from what became Sattler’s best-known establishment. John’s mother owned the building; the family lived upstairs so he could work all hours of the day. The store opened in March 1889. He hung a bell at the front door, and they would run downstairs to assist customers and all times. he took pride in customer service and would study the behavior of his customers. If they came in and did not purchase anything, he would ask them why. If their answer was “you don’t have what I am looking for”, he would go out of his way to order it for them. Mr. Sattler purchased properties adjacent to his store as the business grew. The business continued to grow and later include clothing. The original address of the shoe store was 992 Broadway. In 1900, a larger, modern building was built, with the address of 998 Broadway. In 1926, the store was reorganized to become Sattler’s Department Store. At Sattler’s Department Store’s peak, the store employed 800 people. Mr. Sattler claimed to know them all by name. Once the store was established in the 1920s, Mr. Sattler allowed his son-in-law, Charles Hann, Jr. to take over the day to day operations.
Posted on: Mon, 01 Sep 2014 04:13:46 +0000
Trending Topics
Recently Viewed Topics
© 2015