At least we get to laugh at them. THESE ARE ACTUAL COMPLAINTS - TopicsExpress



          

At least we get to laugh at them. THESE ARE ACTUAL COMPLAINTS RECEIVED BY THOMAS COOK VACATIONS FROM DISSATISFIED CUSTOMERS: > 1. I think it should be explained in the brochure that the local > convenience store does not sell proper biscuits like custard creams or > ginger nuts. > 2. Its lazy of the local shopkeepers in Puerto Vallarta to close in > the afternoons. I often needed to buy things during siesta time -- > this > should be banned. > 3. On my holiday to Goa in India, I was disgusted to find that almost > every > restaurant served curry. I dont like spicy food. > 4. We booked an excursion to a water park but no-one told us we had > to bring our own swimsuits and towels. We assumed it would be included > in the price. > 5. The beach was too sandy. We had to clean everything when we > returned to our room. > 6. We found the sand was not like the sand in the brochure. Your > brochure shows the sand as white but it was more yellow. > 7. They should not allow topless sunbathing on the beach. It was very > distracting for my husband who just wanted to relax. > 8. No-one told us there would be fish in the water. The children were > scared. > 9. Although the brochure said that there was a fully equipped > kitchen, there was no egg-slicer in the drawers. > 10. We went on holiday to Spain and had a problem with the taxi > drivers as they were all Spanish. > 11. The roads were uneven and bumpy, so we could not read the local > guide book during the bus ride to the resort. Because of this, we were > unaware of many things that would have made our holiday more fun. > 12. It took us nine hours to fly home from Jamaica to England. It > took the Americans only three hours to get home. This seems unfair. > 13. I compared the size of our one-bedroom suite to our friends > three-bedroom and ours was significantly smaller. > 14. The brochure stated: No hairdressers at the resort. Were > trainee hairdressers and we think they knew and made us wait longer > for service. > 15. When we were in Spain, there were too many Spanish people there. > The receptionist spoke Spanish, the food was Spanish. No one told us > that there would be so many foreigners. > 16. We had to line up outside to catch the boat and there was no > air-conditioning. > 17. It is your duty as a tour operator to advise us of noisy or > unruly guests before we travel. > 18. I was bitten by a mosquito. The brochure did not mention > mosquitoes. > 19. My fiancee and I requested twin-beds when we booked, but instead > we were placed in a room with a king bed. We now hold you responsible > and want to be re-reimbursed for the fact that I became pregnant. This > would not have happened if you had put us in the room that we booked. > BE AWARE ... THEY WALK AMONG US and THEY VOTE!!!!
Posted on: Mon, 01 Sep 2014 14:44:37 +0000

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