Attention to all FRESH GRADUATES and Job Seekers !!! Theres a job opportunity for you. Job Title : Customer Care Specialist (CCS) Location : Brickfields, KL (near to monorail) Languages : Japanese and English Nationality : Japanese or Malaysian Responsibilities: 1) To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email) 2) Understand and deliver business strategies and improve customer services through the execution of self-service 3) Accountable for meeting individual (KPIs) and team goals 4) Continuously identify work process improvements and communicate to Team Leaders and (or) Manager Requirements: 1) MUST have good command of speaking, listening, reading and writing JAPANESE Language plus the ability to speak and write in English would be preferred. 2) Immaculate telephone manners and communication skills. 3) Excellent listening skills, critical-thinker with attention to detail. 4) Ability to work in both a team environment and autonomously 5) Demonstrate high degree of integrity and confidentiality 6) Working hours are either of below - Shift - 9 hours shift between 7AM to 11PM local time Non shift - 9 hours either from 8AM or 9AM local time 7) Open to natives and non-natives; minimum Diploma is required for those who need to apply for work permit. Interested candidates are welcome to email me your most updated resume to sandeep@zealousasiapacific with the subject of CCS. PM for further details. Thank you.
Posted on: Mon, 27 Oct 2014 06:30:38 +0000