Attorney Complaint Alternatives The discipline system also assists consumers in dealing with common attorney-client issues that do not necessarily rise to the level of grounds for filing a complaint. If you are having difficulty communicating with your attorney, you should consider the following before filing a complaint with The Bar: 1. Call the attorneys office and leave a message for a return call. 2. If you do not receive a return call within a reasonable period of time, write a letter to the attorney, preferably with return receipt requested, requesting to be contacted within a specified (reasonable) period of time. If the attorney fails to respond, your letter can be used as evidence for future Florida Bar purposes. If you are having difficulty obtaining files from your attorney. The Rules of Professional Conduct require an attorney to return to a client all papers and property to which the client is entitled unless the attorney is asserting a lien for fees. The complete original file belongs to the lawyer and the attorney must provide a copy of the file to the client and may charge reasonable copy costs. Local Professionalism Panels Another complaint alternative available in your community is the local professionalism panels. Each judicial circuit provides an informal process for filing professionalism complaints against attorneys. For more information regarding how and where to file a professionalism complaint in your circuit, please visit the Chart of Contact Information to File a Complaint in Each Circuit. PDF document opens in new window A Sept. 1, 2014, Florida Bar News article provides additional information. If your problem is not resolved, please call The Florida Bars Attorney Consumer Assistance Program (ACAP) at 1-866-352-0707 to discuss your options.
Posted on: Mon, 05 Jan 2015 18:57:35 +0000
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