BHARTI AXA Life insurance Company Work location Bangalore Eligibility Graduate or Post graduates Job description 1 Financial Advisors - BTVL channel • Achieve sales target on life insurance products. • Participate in weekly / monthly meeting on performance review with the MoA and MoM. • Adopt a need based selling approach for product positioning with customer. • Ensure quality follow up on leads from Telco base to ensure timely closure. • Adhere to compliance & procedural obligations as per company laid out norms. • Take active interest in self development needs and participate in technical, product and skills training. • Owns the problem / process with the customer. Closes the loop, does not pass the buck. Ensures learning’s come from it. • Needs to take responsibility to proactively communicate, resolve complaints and ensures that commitments are honored. Support Responsibilities • Work with Manager of Advisors to establish realistic yet challenging target. • Complete regular and ad hoc reports promptly. • Ensure service levels agreed are delivered • Provide management with competitor information • Meet customers to resolve issues where necessary • Handle complaints in a timely and professional manner • Host events for customers to develop new and long-term relationship • Attend training and keep abreast of product and service developments • Keep up-to-date with market developments, Company policies, procedures, sales process Legislation and disseminate to team Salary package 1.75 per annum Shifts Day shift Job description 2 Work location Bangalore Eligibility Post graduate Manager of Agents • Achieve team sales target • Deliver support to agents through coaching and act as a role model • Recruit qualified agents inline with manpower targets through recruitment support (recruitment agency, ads, telecalling, etc) and own referrals • Conduct weekly / monthly meeting to review performance, disseminate Company information , address common problems and concerns and rally the team to achieve goals • Set weekly production target for team of agents • Identify agents development needs and work with Training Department to schedule appropriate technical , product and skills training • Visit / Co-ordinate with local telemarketing vendors to resolve performance issues and update on results • Further relationships with partner’s staff at their points of presence to generate quality leads for agents • Accompany agents on customer visits to support and improve sales skill • Co-ordinate/carry out training of Telecallers. • Develop agents in line with career development / training requirements of the Company Support Responsibilities: • Motivate by providing support , recognizing good performers and arranging appropriate team-building activities • Develop agents in the furtherance of Company objectives • Review agent performance against target and identify training needs • Ensure agents work in accordance with Company standards, the regulation and ethics and maintain licensed status • Work with Manager of Managers to establish realistic yet challenging target • Complete regular and ad hoc reports promptly • Schedule regular performance reviews • Make necessary decisions based on agent performance • Plan recruitment activities to maintain manpower levels • Ensure service levels agreed are delivered • Provide management with competitor information • Meet customers to resolve issues where necessary • Handle complaints in a timely and professional manner • Host events for customers to develop new and long-term relationship • Attend training and keep abreast of product and service developments • Keep up-to-date with market developments, Company policies, procedures, sales process and legislation and disseminate to team. Salary package 1.75 PA Shifts Day shift
Posted on: Thu, 18 Jul 2013 04:08:10 +0000
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