BUSINESS PROCESS RE-ENGINEERING Changes in the World of Work From Conventional To BPR FROM.........................................................TO Functional departments......................... Process Teams Simple tasks (division of labor).............. Empowered employees Controlled people (by management)..... Multidimensional work Training of employees........................... Education of employees Compensation for skill and time spent.. Compensation for results Pay raises based on promotions and seniority...Low pay plus high performance-related bonuses Advancement based on ability................ Advancement based on performance Protective organizational culture.......... Productive organizational structure Managers supervise and control.......... Managers coach and advise Hierarchical organizational structure..... Horizontal (flat) structure Executives as scorekeepers................. Executives as leaders Separation of duties and functions...... Cross-functional teams Linear and sequential processes.......... Parallel process Mass production................................... Mass customization SOURCE: Based on Hammer and Champy, 1993.
Posted on: Thu, 23 Oct 2014 13:57:44 +0000