Black Diamonds Customer/Client Services In business you will meet different types of clients/ customers with different characters, It is important to establish a system that will standardize your operations to allow such variety to fit in your operational systems. Dont allow Emotions to take over your operations and start to alter your operations based on emotions, even when you are faced with a difference t client, your trademark should outstand the challenge at hand, e.g. Having travelled all the provinces in SA, I have realized that KFC staff were trained to speak the same thing, it might be with different language, and many times, there is minimal customer relations challenges at KFC.
Posted on: Sun, 13 Oct 2013 04:07:20 +0000
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