#Business tip: Know thy customer! The SEO consultant is going to tell you SEO is the way to go. The printer down the road says postcards never fail. The ad sales team are very keen on you using TV and/or banner ads. Your business partner may simply mutter if we build it, they will come. None of these ideas will work unless you know what kind of customer you are dealing with. Spend time getting to know your customers by asking questions. Check out what inspires them to click on, browse and share your offerings. Know your sales data backwards. Ask questions and always be open to hear from the customers who complain just as much as the ones who sing your praises. Screw your peers, forget about your mother, lose the business books and get talking to your customers today. #communication #startup #biz
Posted on: Wed, 21 May 2014 13:01:07 +0000
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