CALL FOR PAPERS: SIG SVC 2013 Workshop Workshop Theme: Delivering and Managing Services in “Systems of Service Systems” The world as we know it today is characterized by complicated, sometimes complex social-technical service systems which surround us at every moment. We are integrated in communication networks, computer-mediated social networks, integrated billing and payment system, multi-modal transport systems, smart power grids and many more systems and infrastructures, which aim at effortless support of our modern life. The same interlaced network of integrated service systems can be found in commercial environments, where enterprise resource planning systems, supply chain management system, financial transaction systems and many more have to work together in an interactive, automated or semi-automated way. These systems have grown over several decades now, but they are dynamic and constantly changing. Maturing systems are decommissioned, new systems are added, older systems are revitalized, additional functionalities are added to existing systems; all of which has created a complicated network of heterogeneous “service system of service systems” of different age, quality, reliability, and performance, which may develop their own dynamics. The Special Interest Group on Services (SIG SERV) will again host a pre-ICIS workshop for IS researchers interested in information systems and service science. You are invited to contribute research-in-progress (7 pages) and full research papers (14 pages) to the workshop according to the following deadlines. Key Dates for SIGSVC Workshop ** Submissions due to Easy Chair before September 2nd, 2013 ** Author notification: October 15th, 2013 ** Camera ready papers due: November 15th, 2013 ** Social event / Dinner: December 14th, 2013 ** Workshop: December 15th , 2013 Keynote Speaker Prof. John Leslie King, University of Michigan Workshop Organizing Committee General Chair: Roman Beck (Germany) Local Organizing Chair: Ada Scupola (Denmark) Workshop Program Committee Steven Alter (US) Michael Goul (US) Fu-ren Lin (TW) Virpi Tuunainen (FI) John Beachboard (US) Bill Hefley (US) Manuel Mora (MX) Fons Wijnhoven (NL) Rob Benyon (ZA) Christian Janiesch (DE) Akiko Orita (JP) Tilo Böhmann (DE) Paul Kontogiorgis (US) Mary Tate (NZ) Sue Conger (US) Stephen Kwan (US) Tuure Tuunanen (FI) For more details about the workshop and further submission information, please refer to servicescience.wiwi.uni-frankfurt.de/sig-svc-2013/
Posted on: Sat, 29 Jun 2013 01:04:21 +0000
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