CCS for UK Banking & Financial Account Basic tasks of a Customer Care Specialist: -Receive inquiry calls from customers -Review customers’ complaints and search for possible solutions -Record, encode and update databases from the information that the customer gives -Persuade customers to buy certain products or service -Transform sales/service inquiries into enhanced customer relationships Qualifications to get the job: • College graduate of any course or at least two years in college of any course • Excellent English communication skills • Proficient in the use of computers and internet applications • Willing to work in a schedule-shifting environment, including graveyard, holiday and weekend shifts • Customer service oriented, resilient and flexible • Those without experience are welcome to apply • Premium pay is offered to candidates with previous international contact center experience. • Typing skills including efficiency (30 WMP) • Willing to be assigned at UP Ayala TechnoHub, Quezon City PS: Interested applicants, kindly CLICK the LINK below and answer it. THANK YOU! form.jotform.co/form/32181712768861
Posted on: Fri, 09 Aug 2013 03:22:22 +0000
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