CUSTOMER SERVICE VACANCIES Do you demonstrate excellent customer service at every opportunity? Do you enjoy making a difference? Are you a team player that excels in a fast paced environment who enjoys working to targets? If so we have an opportunity for you…… Customer Service Adviser - 2 posts £17,000 per annum (pro rata for part-time) 1 x 37 hours per week temporary until 9th September 2014 1 x 33.5 hours per week temporary until 21st November 2014 Customer Services at Selwood Housing handles a large variety of queries on a daily basis. We manage enquiries via telephones, face to face, e-mail and Facebook. As a Customer Service Adviser at Selwood Housing, excellent customer service and enthusiasm is second nature to you. You will have a proven track record of problem solving in a customer orientated environment, staying calm under pressure, regardless of the situation. You will be able to make sound judgements regarding situations that affect others and be a fast learner who is able to assimilate a large variety of information, in a continually changing environment. You will be sensitive to the needs of our callers, treating everyone as an individual. Your proactivity fills your colleagues with confidence, building trust in the team, and your questioning and diagnostic skills give our customers’ confidence in the help you provide. Full training and support will be provided to help carry out this demanding but rewarding role. All applications need to be made using our application form. Visit our website selwoodhousing for further information and to apply online or call our 24 hour job line on 01225 715664 to request a pack. Previous applicants need not re-apply Closing date: 7th February Telephone interview: 11th February Formal Interviews: 12th and 13th February
Posted on: Tue, 28 Jan 2014 14:35:20 +0000
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