CXO’s need to think about industry dynamics & strategize to stay ahead of competition. BPM should be CXO initiative, driven by them BPM enables CXO to achieve Operational excellence BPM is a long term prospective Measureable key BPM milestones for CXO Better control -Functional process on a single platform BPM transformation for process excellence, not a threat to employees BPM enables CXO to achieve strategic goals faster, safer and economical BPM empowers CXO’s focus on enhancing customer experience & innovation process CXO must see BPM as an process excellence journey, not an end point
Posted on: Tue, 13 Aug 2013 06:37:05 +0000
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