Calling and cancelling a service is supposed to be a relatively simple process. But a San Francisco mans request to cut off his Comcast Internet and cable is going viral. Ryan Block is a tech journalist. He was switching providers, but did not expect cancelling to be such a dramatic process. He recorded and posted the more than 20-minute call. So far more than 2 million people have listened in, and cant believe what they hear. Comcast issued a statement, apologizing for the representatives actions. Theyre promising quick action. For todays Feedback at 5:00, have you ever had a problem with customer service? Share your difficult customer service experiences with us. Want to listen to the recording? Follow our link.
Posted on: Wed, 16 Jul 2014 16:00:33 +0000
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