“Charles Schwab was passing through one of his steel mills one day at noon when he came across some of his employees smoking. Immediately above their heads was a sign which said, “No smoking.” Did Schwab point to the sign and say, “Can’t you read?” Oh no, not Schwab. He walked over to the men, handed each one a cigar and said, “I’ll appreciate it, boys, if you will smoke these on the outside.” They knew that he knew that they had broken a rule—and they admired him because he said nothing about it and gave them a little present and made them feel important.” Excerpt From: Carnegie, Dale. “How To Win Friends And Influence People: A Condensation From The Book.” BN Publishing, 2010. iBooks. This material may be protected by copyright.
Posted on: Mon, 10 Jun 2013 02:43:53 +0000
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