Charleston Residents - still concerned about your water supply? Ask the Public Service Commission to investigate WV American Waters response to the Elk River spill One of the most disturbing aspects of the WV water crisis is that the Kanawha Valleys water system operates in exactly the same way it did on January 8th, and with no plans for change. WV American Water’s president has said that WV American Water’s response was adequate and that he would do exactly the same thing again in a future spill. We know that WV American Water’s Kanawha Valley system is inadequate – it has limited redundancy, it loses 37% of its water through leaks, and there is no early warning monitoring for potential contaminants. These revelations raise concerns about source water protection and emergency preparedness for other the WV American Water systems in West Virginia, including Fayette County and Huntington. The Public Service Commission has the power to investigate WV American Water’s response to the spill and to order changes and improvements to WV American Waters system based on best practices from other utilities. File an informal complaint with the Public Service Commission requesting a general investigation into WV American Water: 1. Call the PSC’s toll-free complaint line (1-800-642-8544) or file an informal complaint online. 2. Specify that you are filing an informal complaint under West Virginia State Rule 150-1-6. 3. Provide the receptionist with the following information: · Your name and address · Your utility account number (available on your latest water bill or your online account) · State that you are requesting that the PSC open a general investigation into West Virginia American Water’s emergency preparedness, and their processes for identifying, monitoring, and testing for potential contaminants in our water supply
Posted on: Wed, 07 May 2014 19:47:34 +0000
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