Citizens recommendation to govt to improve efficiency at Centre & states: 1. State Governments should have defined time bound objectives and public reporting against those objectives 2. All funds allotted by the Centre should have accountable and time bound reporting 3. State Government employees should be made to realize that they are here to serve the public and not harass them through ongoing training 4. The KRAs of the employees should be clearly defined 5. Officials caught taking bribes should be suspended immediately 6. Agents should be eradicated from all Government offices by enabling anonymous reporting from all grades of Government Employees 7. A vigilance team should be set up to make sure that the MSMEs are not harassed by the inspectors 8. Corruption at Government Offices (Revenue, Land, RTO, Municipal Corporations) must be curtailed through systems, processes and controls. 9. Online registration of new vehicles with supporting scanned copies of documents should be implemented 10. Websites of all the State Departments should be updated with the latest information 11. A proper email/phone response channel should be set up for all state departments 12. States must be made to adopt latest IT and e-Governance systems 13. The functioning of all the departments of the state is to be completely monitored online 14. Dependency on the bureaucracy should be reduced by privatising the common activities, such as electricity bill payment, phone bill payment, property tax payment, water payment, etc. 15. The Public Distribution System should be completely scrapped and redesigned 16. Autonomy of police needs to be established so enforcement actions are independent of political objectives 17. Business laws created by the state should be in sync with policies/laws made by the centre 18. Trade Union laws should be amended to bring a fair balance 19. The process of filing the FIR should be made easier 20. State should create special task force to control the increasing crime rate 21. The judicial decision making process should be fast 22. Policies should be framed after consultation with political parties, citizens and subject experts 23. Invite worthy top industry leaders with a social conscience to take up stints in government 24. Corporate like structures should be developed in departments at city and state level 25. States should develop cordial relations with the neighbouring states *
Posted on: Tue, 09 Dec 2014 10:10:39 +0000
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