Client Development Manager at Ashford & McGuire Consulting: Ashford & McGuire Consulting is a firm focused on delivering distinct value to our clients while consistently redefining the consulting market space. We are committed to people development, empowerment and growth through which we deliver value wi...Ashford & McGuire Consulting is a firm focused on delivering distinct value to our clients while consistently redefining the consulting market space. We are committed to people development, empowerment and growth through which we deliver value with quantifiable impact on business results. Ashford & McGuire Consulting has an outstanding group of professionals who work closely with clients to assure an effective linkage between their business strategies, organizational design, human capability, revenue growth, financial performance and ultimately marketplace success. Client Development Manager The Client Development Manager will function as a key strategist and portfolio manager for clients' business. This position will drive contract portfolio growth, business entrenchment and customer satisfaction. Overall, the manager will be responsible for researching industry trends, opportunities and real needs, and ensuring that customized solutions are delivered to clients within their sector resulting in greater efficiency and profitability for the company Responsibilities:Focused Customer Relationship Management:Builds relationships with clients and expands/develops connection points in other areas to identify new business leads and up sell Ashford & McGuire business solutions.Develops and maintains positive customer relations in assigned area of responsibility/sector.Leads effort to maximize satisfaction, retention and reference ability of clients.Resolves conflicts involving scheduling, resources, or technical issuesWorks with Design & Implementation team to provide excellent product delivery, customer support and satisfaction.Creates a strategic vision and assesses method for client to achieve future state; recognizing patterns within customer issues and recommending solutionsListen to the voice of customer ad provides input to Design & Implementation Team regarding new product ideas and ideas for enhancement.Maintain history of contacts of client(s) Build & Deliver Client Communication PlansLeads and delivers monthly, quarterly and annual meetings for business review, knowledge sessions and executive reviewsBuilds communication plans for accounts on a monthly, quarterly and annual basisCommunicates pricing, proposals, negotiates the terms and conditions of the sale, closes the final saleIndustry/Business KnowledgePublic sector expertise to act as a resource within teamBrings in the information and updates from clients as regards specific needs and industry trends.Attends industry conferences and symposiums to grow training dlvr.it/82WNmj
Posted on: Wed, 07 Jan 2015 17:02:45 +0000
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