Com o NET.mede, “os consumidores passam a dispor de uma - TopicsExpress

Com o NET.mede, “os consumidores passam a dispor de uma ferramenta que lhes permite, em menos de 30 segundos, ficar a saber qual a velocidade do seu acesso à Internet e compará-la com a que têm contratada”, sublinhou a nota de imprensa da Anacom. “Este novo serviço de apoio ao consumidor dá aos utilizadores de Internet informação objectiva, que poderá ser importante na gestão da relação com o seu prestador de serviço, designadamente questioná-lo sobre a qualidade do serviço que está a prestar”, acrescenta a nota. Na segunda-feira, a presidente da Anacom, Fátima Barros, disse esperar que a utilização da nova ferramenta faça aumentar o número de reclamações contra os prestadores de serviços de acesso à Internet enviadas à entidade reguladora.

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