Complaints to NHS about staff attitude rise More complaints have been received about the attitude of NHS staff than ever before as official figures show a seven per cent rise. More complaints are received by the NHS about the attitude of its staff than almost any other subject, official figures have revealed. Last year there were more than 13,000 written complaints about staff attitude, an eight per cent increase on the previous year. The figures will raise questions about the governments dignity and respect agenda which is supposed to be central to patient care. The data, from the Health and Social Care Information Centre, showed that the only subject area where there were more complaints was clinical treatment, with more than 52,000 complaints in 2013/14. Overall the number of written complaints received by the NHS in England has risen by four per cent to reach 174,000, the equivalent of 480 per day. telegraph.co.uk/health/healthnews/11061573/Complaints-to-NHS-about-staff-attitude-rise.html
Posted on: Fri, 29 Aug 2014 08:43:06 +0000
Trending Topics
Recently Viewed Topics
© 2015