Contact Center: Smarter Customer Interaction.: In today’s - TopicsExpress

Contact Center: Smarter Customer Interaction.: In today’s Contact Center, the calls are more complex, making each and every communication between the customer and the customer interactions associate crucial as it can either strengthen or weaken an organization’s brand: companies become “customer-centric”. To create positive customer … Continue reading → wow-webmagazine/contact-center-smarter-customer-interaction

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