Conversation Starter: Retail Samples Conversation Starter: Retail Samples P. 1 Unplanned Meeting Sample 1: Focus is on call r outing technology resulting in customer service improvements for small/medium retailers Hello, George, my name is Joe SalesRep and I represent TopNotch Solutions. I help small and medium retailers customize communications solutions to address their business challenges. George, I was talking to the owner of a plumbing supply business last weekend. He runs four outlets and his sales grew 10% last year. He claims the increase in sales is due to the way his new communications handles incoming calls. The system routes calls to the first available parts agent, which means his customers experience shorter waiting times. Plus, his stores are handling more calls—without fully staffing each location. He’s saving on payroll while increasing sales! In your business, George, what happens when you have more incoming calls than your staff can handle?
Posted on: Sat, 27 Dec 2014 13:12:30 +0000
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