Customer Care agent with German/French Permanent role. Our client, a leading BPO company based in Bulgaria, Sofia requires customer care agent with German/French. Requirements: • Native or fluent in German or French • Ability to process information quickly and manage several tasks simultaneously • Ability to priorities and work on a number of tasks at the same time and face a greater frequency of task switching Role: • Professionally handle incoming queries by customers via phone and email • Process pick up orders • Provide shipping information and quotations • Trace packages and requesting proof of delivery • Provide accurate, up to date information to the clients’ requests • The primary point of contact by thoroughly and efficiently gather customer information and fulfill customer needs • Greet customers in a courteous, friendly, and professional manner using trained procedures that have been agreed upon Benefits: • Rent allowance - Free accommodation provided for the whole period while working in our company • Transportation allowance • Supportive work-life balance policies • Attractive remuneration • A fantastic location • Constant extensive trainings • Excellent multinational business environment • A great support role in a young, dynamic, informal and fast-paced environment • Work satisfaction If you are interested please send your English language CV to recruitment@risiq or apply through our webpage risiq.
Posted on: Thu, 27 Jun 2013 11:05:10 +0000
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