(Customer Relationship Agent) About the Job We urgently need Customer Relationship Agentsnbspto grow relationships with current and new clients.nbsp You need to be websavvy as you’ll be selling online services. This is a role focused on client relationship building retention and satisfaction. You’ll manage a book of business and be responsible for its growth and results. Responsibilities Service and support existing and new clients Advise clients on new services and close deals Be an expert on our products and services Increase revenue and retention rate for your accounts Prepare reporting and account documentation Work directly with client decisionmakers Most support sales is done in office email phones but large accounts may require onsite visits. Open new leads and get new clients. How your success will be measured Achieve expected new sales and customer retention targets. Maintain high customer satisfaction rates. What we Believe Great teams not strikersnbsptransform markets and turn businesses into sensations Routine should die Grunt work should be automated and not for humans to handle SkillHandwork Beats Talent People are not thenbspsame as desks infrastructure..People are not resources the ideas and capabilitiesnbspeach person can generate are infinite. Benefits amp Perks We offer competitive compensation of a base salary commission. Base salary is decided based on your experience and commission is based on your performance and sky’s the limit. Our office is located in an amazing place at the American University in Cairo New Cairo branch. There are open green spaces coffee shops restaurants..just name it! Transportation included all locations all times Free Food every Wednesday nbsp Soutak helps people know more about who governs them or represents them and aims to combat the lack of political engagement and interest in all levels of government in Egypt. Job Requirements Bachelor’s degree Strong client service skills. Love to help mentality Fluent English. Exceptional communication skills facetoface email chat and on the phone Previous experience in sales or customer service is a plus Previous experience with internet services is a plus Proficiency in Microsoft Office Keywords Customer Service Customer Care Customer Support Sales Microsoft Office Communication Skills Company Profile Soutak aims to bridge the communication gap between CandidatesRepresentatives and the people. jobsmisr | وظائف مصر دوت كوم
Posted on: Mon, 12 Jan 2015 16:34:37 +0000
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