Customer Service Pacific Dental Services - East Bay, CA Description JOB: BENEFITS COORDINATOR (CUSTOMER SERVICE ) WHAT YOU’LL DO This part-time position is three days a week to start with a potential to transition to full-time in the future. Have you ever turned down a product or service you instinctively knew would make you healthier simply because you lacked assurance that the investment was worth your hard-earned time or cash? So have we. That is exactly why Pacific Dental Services does not take the role of the Benefits Coordinatorlightly. Patients want to know three things: “What do I need?” “Why do I need it?” And most importantly these days, “How much will it cost?” No one should forego dental work because they’re a victim of unanswered questions and—thanks to our Benefits Coordinators—nobody has to. At Pacific Dental Services our Benefits Coordinators must: Be able to identify, evaluate, and implement office protocols and procedures to improve efficiency of workflow, create “team” environment and ensure patient satisfaction. Ensure commitment to financial arrangement protocols. Provide feedback regarding specific tactics that change financial and patient outcomes. Have a thorough knowledge of dental operations. Have the ability to read, analyze, and interpret common insurance plans and financial information. Have the ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure. Have the ability to work with mathematical concepts to practical situations. Requirements WHAT WE SEEK While professional demeanor and outstanding verbal skills rank high as traits we value in ourBenefits Coordinators, we also recognize this post requires a proven track record in skilled high pressure decision making, insurance and fee coordination, and interpersonal communication. Therefore, Pacific Dental Services seeks out outstanding candidates with: High school diploma or general education degree (GED) 2+ years’ experience coordinating general dentistry treatment, preferably, in a multi-dentist environment. Or equivalent combination of education, training, and experience Familiarity with enough dental terminology to clarify to patients what treatment they need and why. Knowledge of Microsoft and QSI software applications is a PLUS We are currently recruiting benefits coordinators for the following areas: Castro Valley, Dublin and Alamo. WHAT WE OFFER Your commitment to Pacific Dental Services® is the key to our success. In turn, we’ll reward you with a benefits package that shows we care about you, your family and your future. We encourage team members to develop their distinctive talents and strengths—and embrace an entrepreneurial spirit that rewards individual achievement. nonclinicalwwwpacdencom2 Pacific Dental Services - 1 day ago Pacific Dental Services indeed
Posted on: Sat, 15 Jun 2013 17:46:21 +0000
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