Customer Services Officer Malaysia Airlines - Denpasar (Bali) Tanggung Jawab: To Perform preflight activities according to standard operation procedure and rules and regulations. To Prepare ship paper (passengers, Misc Charge Order, excess baggage collection details) for each flight on the following day To Attend to problem with regard to visa, ticketing, excess baggage, oneworld at the check-in counter to ensure customer satisfaction so as maintaining good services To Update and compile ticket details to ensure the load is tally with outbound passenger To Monitor ground handling agent for boarding process, aircraft cleaning, loading & unloading process and cargo to ensure smooth operation To Ensure catering uplift are sufficient accordingly and on time To Prepare monthly report for submission to Senior Customer Officer for verification Persyaratan: Diploma (D3) in Tourism / Aviation Management Minimum working experience of 2 years Good in English communication, oral & written Good communication & interpersonal skill Female staff with IT literate Having knowledge in airport services Willing to work beyond shift and able to handle heavy working pressure If you are interested, please send your application with comprehensive CV, recent photograph and copy of academic transcript not later than 09 February 2014 to the following : Mr Ignasius Igor Da LamasDistrict Manager Bali, East Java & EasternMALAYSIA AIRLINESKuta Paradiso Hotel. Jl. Kartika Plaza. PO BOX 1133 or 1134 South KutaBali Email: igor.dalamas@malaysiaairlines
Posted on: Sun, 02 Feb 2014 01:11:55 +0000