Customer support staff must be among the most patient on the - TopicsExpress

Customer support staff must be among the most patient on the planet! IT help desk employees even more so. The Wall Street Journal recently gave this example of just how dumb people can be about their computers: Compaq, the computer company, is considering changing the "Press Any Key" command to "Press Enter Key" because of all the calls about where to find the "Any" key !! If you are resilient enough to be looking for a help desk job make use of this guide to the help desk job interview including sample help desk interview questions. best-job-interview/help-desk-interview-questions.html

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